AI Services / Retrieval-Augmented Generation

Answers grounded in your actual data — not the model's training set

We build retrieval-augmented generation (RAG) pipelines that reason over your documents, knowledge bases, and live systems. Correct answers, traceable citations, and zero 'the model made it up' moments — operated end-to-end so your team can focus on the questions, not the pipeline.

10M+
Documents indexed
94%
Citation accuracy
<800ms
Retrieval latency
99.9%
Pipeline uptime

Why Empiryx

Why our RAG pipelines ship faster

Hybrid retrieval — vector + BM25 + rerankers — chosen per query, not per default
Chunking strategies that respect document structure (tables, headings, code blocks)
Citations and source attribution on every answer — auditable by design
Query understanding layer that rewrites ambiguous prompts before retrieval
Incremental ingest pipelines so fresh documents surface in seconds, not overnight
Per-tenant isolation with access-control-aware retrieval out of the box

Expertise

What we build

01

Knowledge base chat

Chat over your docs, policies, code, tickets — grounded, cited, and gated by who's asking.

02

Enterprise search

Semantic + keyword search across SharePoint, Drive, Notion, Confluence, and internal tools.

03

Agent memory

Long-term memory layers that give agents durable context across sessions.

04

Live-data RAG

RAG grounded in APIs and databases, not just static corpus — answers stay current.

Expertise

Roles & capabilities we specialise in

A deeper look at the specialists we place and the work they ship.

Embeddings & vector stores

PGVector, Pinecone, Weaviate, Qdrant — picked for scale, cost, and ops fit.

Reranking

Cross-encoder rerankers that lift precision on the top-K without blowing latency.

Eval & monitoring

Retrieval metrics (Recall@k, MRR) plus answer-faithfulness evals on every release.

Ingest & sync

Connector-driven ingest with change detection — incremental, idempotent, observable.

Query rewriting

Decomposition, HyDE, and multi-query fusion for ambiguous or compound questions.

Security

Per-tenant tenancy, row-level filters, redaction, and audit trails baked in.

Industries we serve

Built for high-stakes sectors

Domain-aware engineers who understand your sector's constraints — not just the syntax.

Legal

Cited answers over case law

Healthcare

Clinical knowledge grounded in approved sources

Support

Agent assist over tickets and docs

Internal Ops

Ask-your-company search

FAQ

Answers to common questions

Process

How it works

01

Audit & data mapping

We map your source systems, access patterns, and the top question types that matter.

02

Ingest + retrieval MVP

We ship chunking, embed, retrieve, and answer-grounded chat with citations in 2–4 weeks.

03

Eval & guardrails

We add retrieval metrics, faithfulness evals, and per-tenant access control before launch.

04

Operate & extend

We sync live data, add sources, and keep the pipeline monitored and improving.

Get started

Answers your users can trust

Bring your data — we'll bring the pipeline, the citations, and the ops.

Let's talk

Tell us what you're building

Share your engineering goals and the Empiryx team will respond within 24 hours with a tailored path forward.